Quest Diagnostics Inside Fontana VONS (2024)

/12reviews

Will open atmonday at8AM

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Type of health facility
Diagnostic center, medical laboratory
Diagnostics
laboratory diagnostics

Phone number

(909)329-02...— show

Address

7390 Cherry Ave, Fontana, CA 92336
Working hours

Sun

Closed

Mon

8:00AM—12:30PM

1:30—5:00PM

Tue

8:00AM—12:30PM

1:30—5:00PM

Wed

8:00AM—12:30PM

1:30—5:00PM

Thu

8:00AM—12:30PM

1:30—5:00PM

Fri

8:00AM—12:30PM

1:30—5:00PM

Sat

Closed

Official website

questdiagnostics.com

Information
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Reviews about Quest Diagnostics Inside Fontana VONS

2.8

/ 12 reviews and19 ratings

Rating is formed based on customer reviews, ratings and telephone surveys.

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  • Erica A.

    November 17, 2021, 7:29 pm

    Brought mydaughter toget lab work and weseen the lady atthe entrance (WORKER)she was very rude She’s Latina short height didn’t liked how she treated patients
    That’s not nice

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    • Christian N.

      November 11, 2021, 10:16 pm

      SAVE YOUR TIME AND AVOID THIS PLACE! The blond, middle-aged lady isgoing through atough year and she's been very good about displaying her dissatisfaction bytaking itout onUS, THE PATIENTS.
      Drive further toa friendlier and more professional Quest Diagnostics.

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      • Oya S.

        November 4, 2021, 2:33 am

        If Icould rate 0stars Iwould. Ihad THE WORST Phlebotomist ever. Ididn’t get her name b/c she wasn’t wearing anametag. Upon arrival she had anattitude, she’s ablonde middle age Caucasian woman. This was myfirst time atthe facility and she was not being nice. Once she decided toseeme, Irequested that she take blood from myleft arm and she ignored methen aggressively stuck mewith the needle inmy rightarm. Igot bruised bythe way & Iwas bleeding more than normal. I’ve had myblood drawn many times and have not experienced something like this. She didn’t even follow the procedures ortelling mewhat todo prior tosticking mewith the needle. She proceeded toslam the blood tubes down and was tossing stuff around. Told meto pee and acup and place itbehind ametal door. Nofollow uppapers oranything toknow how I’m going toget myresults. She needs tobe reported and her license needs tobe taken away. I’m sure Iwas racially discriminated against because Iwas the only POC (person ofcolor) patient there– show

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        • cora a.

          October 14, 2021, 4:14 am

          I made appointment the wait wasn't long atall Ineeded help checking innot sure ifI did itright the Mexican girl that works there was very rude never once got upto help meand was just onher phone

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          • Brenda V.

            September 23, 2021, 9:59 pm

            By far the worse attitude Ihave encountered from aphlebotomist. Donot come here ifyou want your papers thrown atyou. She also didn’t want todraw blood from the arm Iasked herto. Itold her she did not need tobe sorude and she went ontosay, “Yes, Ido” Please don’t come here.

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            • Cervantes T.

              July 12, 2021, 6:29 pm

              Small place,but they are very nice and professional, specially Andrea who attendedme,she knows what she isdoing..

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              • Company's official reply

                July 13, 2021, 11:20 pm

                Thank you for sharing this feedback, Miguel! Wewill bepassing this along toour leadership team inthe region sowe can recognize Andrea for her hard work.

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              • Alfredo B.

                July 8, 2021, 1:59 am

                No wait, good service, friendly people and easy draw! Noproblems here….

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                • Company's official reply

                  July 9, 2021, 8:13 pm

                  Thank you for sharing, Alfredo!

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                • Max L.

                  June 3, 2021, 8:39 pm

                  Location isconvenient but the service isreallybad. Mywife already showed them the IDcard, but they still wanna charge $54. After she let the insurance company called them, then they said they thought she was not covered byinsurance. That's totally wrong. Iwon't bethere next time totrouble myself.

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                  • Company's official reply

                    June 10, 2021, 11:04 pm

                    We apologize ifthis was you and your wife's experience,Max, and thank you for bringing this toour attention. Wewill beforwarding this toour leadership team inthe region for afollow-up with our staff.

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                  • Tyra L.

                    May 28, 2021, 3:15 am

                    Only put one star because Vons isawesome.

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                    • Company's official reply

                      June 2, 2021, 11:56 pm

                      We apologize ifwe have not met your expectations, Tyra.

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                    • Oscar S.

                      May 26, 2021, 7:53 pm

                      Very nice facility ata great location The girl that take myblood sample did agreat job but acostumer relation training will behelpful. Usually aexpress mygratitud for the job well done this time Ileft the place without saying thanks.next blood work Iwill drive alonger distance but will beworth it

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                      • Company's official reply

                        May 27, 2021, 7:12 pm

                        We apologize ifthis was your experience, Oscar, and thank you for bringing this toour attention. Wewill beforwarding this toour leadership team inthe region for afollow-up with our staff.

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                      • Cintya M.

                        May 19, 2021, 9:26 pm

                        The worst customer service. Called tocheck why myMom's doctor did not receive her results after aweek. The lady Ispoke toright away re-directed meto her Doctor. Itried explaining that Iam checking tosee ifher specimens had been lost. She continued tocut meoff, and she stated she did not know what they coulddo. She would not even offer aQuest customer service number tohelp and ended hanging uponme. Idid not get her name, but this isvery unprofessional. Will never begoing tothis Quest Lab again.– show

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                        • Company's official reply

                          May 25, 2021, 9:56 pm

                          Hi Cintya- Weapologize ifthis was your experience and thank you for bringing this toour attention. Please contact our Customer Service team at1-866-697-8378sowe can address any concerns directly.

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                        • looking4vehicles.com l.

                          April 23, 2021, 3:03 am

                          You need tofind adifferent person tohelp draw blood their, “Dee” (if that's her name) has aterrible attitude. Iwas spoken tovery rudely infront ofmy daughter, and Idon't appreciate that. She's abad example also toher coworkers there. The coworker looked like she was inher early20s, sosince Dis somuch older and seems torun that office, Ihope she knows that she's abad example toher coworkers there! Iwill keep you inprayer, Ihope you learn some manners orethics when itcomes topatients. You need prayer. 1st Peter5:7– show

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                          • Company's official reply

                            April 26, 2021, 11:06 pm

                            We apologize ifthis was you and your daughter's experience and thank you for bringing this toour attention. Wewill beforwarding this feedback toour leadership team inthe region for afollow-up with our staff.

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                            Reply

                          Quest Diagnostics Inside Fontana VONS (1)

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                          The information on this page is for informational purposes only, and does not substitute medical advice. Consult your healthcare provider!

                          Average rating- 2.8based on12 reviews and19 ratings

                          • Fontana
                          • Medical Centers in Fontana
                          • Quest Diagnostics Inside Fontana VONS
                          Quest Diagnostics Inside Fontana VONS (2024)

                          FAQs

                          Which is better labcorp or Quest Diagnostics? ›

                          Choosing between Labcorp and Quest Diagnostics ultimately depends on your specific healthcare needs, location, and personal preferences. Both labs are reputable, offer a wide range of services, and maintain high standards of quality and accuracy.

                          How long does it take Quest Diagnostics to process blood work? ›

                          Getting your results

                          Most test results are available within 2-5 days of collection. Yet some complex testing may take 14 days or more. Quest sends completed test results directly to the ordering doctor for review.

                          Do all Quest locations take walk-ins? ›

                          No; however, appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening. In addition, you will need to check in upon arrival and indicate that you are there to drop off a sample.

                          Does Quest send results to doctor First? ›

                          Your results will not be shared with your primary doctor or other providers unless you decide to share your results directly. However, Quest Diagnostics and PWN will disclose your test results if required by law, such as to public health authorities, or as authorized by you.

                          Can I use a Quest lab order at Labcorp? ›

                          Test requests can be accepted on non-Labcorp forms. Our staff will verify the testing details with the ordering provider. Please bring the test request form your doctor provided, along with your insurance information and identification, to your local Labcorp facility.

                          What does gray mean on quest lab results? ›

                          Definition and construction of the grey zone. We define the grey zone of a quantitative test as an area of. values where the discriminatory performance is 'insufficient', in. the sense that a value in the grey zone does not allow the target. disease to be scored as either present or absent.

                          How long does it take to get A1C results from Quest? ›

                          If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This is generally 2-5 business days from the time the sample is received, depending on your test.

                          Can I just show up to Quest? ›

                          While walk-ins are accepted, scheduled appointments are strongly recommended and take priority over walk-ins. Quest offers an online scheduling tool which can be found by visiting www.questdiagnostics.com(link is external and opens in a new window).

                          Can I drink water before a fasting blood test? ›

                          If your health care provider has told you to fast before a blood test, it means you should not eat or drink anything, except water, for several hours before your test. While you're fasting for a blood test, you also should not: Chew gum.

                          Which blood tests need to be fasting? ›

                          However, fasting is often recommended before tests for glucose (blood sugar) and triglycerides (part of the cholesterol, or lipid, panel) to provide the most useful results. You should not eat for eight hours before having your blood glucose measured to check for diabetes or to see how well treatments are working.

                          Do doctors call you right away with bad test results? ›

                          It depends upon what you have been diagnosed with. If you have been diagnosed with minor ailments the doctor will not call right away.

                          Can you drink coffee before a blood test? ›

                          Certain types of blood tests will require you to abstain from coffee, among other kinds of food and drink, for several hours to ensure that your test results are accurate. For example, you might need to skip your morning coffee before taking a glucose test, especially if you normally take it with sweetener and milk.

                          Why does my doctor want to see me after a blood test? ›

                          Sometimes your healthcare provider will want to meet with you in person to discuss your results, whether it's blood work, a biopsy, or other medical tests. Even if the news is "good," it may be important for them to explain what the results do and don't mean.

                          Are Labcorp results reliable? ›

                          Labcorp provides leading-edge medical laboratory tests and services through a national network of primary clinical laboratories and specialty testing laboratories. Our labs perform regular quality assurance testing to ensure our results are accurate.

                          How reliable are Quest Diagnostics? ›

                          Every Quest Diagnostics drug testing laboratory participates in rigorous laboratory proficiency testing to maintain the highest levels of Six Sigma quality. We have established a reputation as an industry leader in workplace drug testing and test millions of urine specimens for drugs of abuse every year.

                          Is Quest like Labcorp? ›

                          The diagnostic testing services offered by Quest Diagnostics are essentially the same as those provided by Labcorp, including: Blood work (routine and specialized testing) Drug testing (by urine, blood or other sources)

                          Who is Quest Diagnostics biggest competitor? ›

                          The main competitors of Quest Diagnostics include Laboratory Co. of America (LH), Natera (NTRA), Exact Sciences (EXAS), BioMarin Pharmaceutical (BMRN), Teva Pharmaceutical Industries (TEVA), BeiGene (BGNE), Avantor (AVTR), Viatris (VTRS), Neurocrine Biosciences (NBIX), and Cooper Companies (COO).

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